Expect Better Care.

Kelley Penrose, PPT

Kelley Penrose, PPT

Our exceptional care is the product of one-on-one attention from an expert using evidence-based evaluation techniques and treatment plans tailored to each individual.  

We know you have a choice.  Our goal is to be your best option for physical therapy.  We believe our methods provide the best level of care.  We will partner with you on a treatment plan to get you back to work or play as quickly as possible.  When you need physical therapy, call us first, or ask your doctor to prescribe Penrose Physical Therapy.

Your time is valuable.  When you come to Penrose PT, you are the only patient receiving attention from your therapist.  You will not sit in a waiting room or a treatment room. During your appointment, you will work one-on-one with your therapist so you get better, faster.

We believe "our way" attention provides better care.  By following a fee-for-service payment model instead of an insurance-reimbursement model, we are able to provide YOU with individual attention from an expert whose only interest is to help YOU reach your goals in the most effective way.  We are not influenced by the amount of reimbursement we would receive from an insurance company for your treatment.  We only care about getting you better, faster!  We also do not believe in using aides to apply modalities (electrical stimulation, ultrasound, iontophoresis, etc.) when hands-on treatment would be more appropriate, and will not ask you to perform exercises in the clinic that can easily be performed at home.  This also allows you to experience faster results and, in most cases, actually saves you money over the course of your treatment program.

Depending on your type of insurance, you can still file for your own reimbursement.  Your insurance company should have forms available for you, and we will provide you with receipts and treatment codes for the services you receive.  We suggest you contact your insurance company to ask about reimbursement for “Out-of-Network Physical Therapy” services.

One-on-one attention, 100% of the time.  The best level of care happens when you develop a partnership with your therapist.  At our clinic you will be evaluated by a trained physical therapist and that same person guides you through the entirety of your time with us.

You have direct access to an experienced physical therapist.   There is no need to wait for a referral from your doctor.  For most issues, you can come directly to our clinic and begin receiving treatment immediately.  We are experts at evaluating musculo-skeletal problems, but our primary concern is your health.  So if the specific circumstances of your case require it, we can help facilitate appointments with other specialists based on our diagnosis.

We refuse to allow others to influence the type of care you receive.  Your treatment plan is customized for your specific needs and will not be influenced by third parties such as insurance companies.

Your time is valuable.  When you come to Penrose PT, you are the only patient receiving attention from your therapist.  You will not sit in a waiting room or a treatment room. During your appointment, you will work one-on-one with your therapist so you get better, faster.

Your care should be accessible.  In many cases, we can come to your home, school, gym, or business, and treat you there.  If you have a situation hindering you from coming to our clinic, let us come to you.  Don’t let it keep you from receiving the care you deserve.